FAQ

“Tripins is a one-stop solution for planning, booking, and securing your travels. We combine the speed of technology with dedicated assistance services to ensure your journey is not only enjoyable but also safe and well-managed.”

QUESTIONS/ANSWERS

BENEFITS & WHAT WE DO?

Tripins helps you travel with peace of mind. From planning your trip to handling emergencies, we’re here to make your journey safer, simpler, and worry-free.

We take care of everything you might need while traveling, including:
  • Travel planning and itineraries
  • Travel insurance support
  • Medical and travel assistance
  • Emergency roadside help
  • Event support, gifts, and merchandise
  • Business and corporate services

Tripins is for everyone — individual travelers, families, corporate clients, event organizers, and inbound travelers visiting Indonesia.

Yes!
Our assistance team is available 24 hours a day, 7 days a week, ready to help whenever you need us.

Yes.
We work with trusted partners locally and globally to support you with medical assistance, travel emergencies, and evacuation services wherever you are (subject to coverage).

No.
We believe in clear and transparent pricing. All services are cost-controlled and communicated upfront, so there are no surprises.

Tripins combines travel, insurance support, and assistance services in one place. With fast response times, a wide partner network, and transparent pricing, we focus on what matters most — your safety and comfort.

Yes.
We provide flexible solutions for companies, including employee travel support, medical assistance programs, corporate events, and consulting services.

You can access our services through our digital platforms, hotline, or by contacting our team directly. We’ll guide you to the best solution for your needs.

You can reach us anytime. Email: marketing@tripinsglobal.com Phone: +6221 8428 3600 or Whatsapps: 0878 4002 3005. Or can get in touch with us

Yes.
We provide customized global assistance programs for corporate clients, including:
  • Worldwide employee travel and medical assistance
  • Retainer-based and pay-as-you-go access programs
  • Event support and international coordination
  • Corporate consulting and operational support

Get Your Efficiency Checklist

Get a complete guide to prepare for your journey safely and efficiently. This checklist will help you ensure nothing is forgotten before and during your trip.


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